- IN PERSON FOR THE v Respondent — 2026

The claimant brought a breach of contract claim, alleging that although he had been offered and contracted for a Transport Operator role, he was in reality placed into a Customer Service Assistant role because the Transport Operator job had been given to someone else. The respondent said he was always employed as a Transport Operator and that initial training in the Customer Service team was consistent with the role because the teams shared software, office space and some responsibilities.

The tribunal accepted Ms Knight's evidence that the claimant was a Transport Operator and would have worked at the Traffic Desk after training. Although comments made by Mr Philips supported the claimant's interpretation, the tribunal found the alleged plan to mislead both the claimant and his supervisor fundamentally implausible and accepted the respondent's explanation that Mr Philips was wrong.

The tribunal was not persuaded on the balance of probabilities that the asserted breach of contract occurred, so the claim was dismissed. It also stated that even if a breach had been established, no damages would have been awarded because the claimant had received his contractual pay and the claimed losses flowed from his dismissal, which was not found to be in breach of contract.