Case 3311636/2020 · Employment Tribunal
Mrs B Mhindurwa v Lovingangels Care Limited — 2021
- Case reference
- 3311636/2020
- Decision date
- 6 July 2021
- Jurisdiction
- England & Wales
- Judge
- Employment Judge Gumbiti-Zimuto Appearances
- Venue
- Reading
Parties
2 namedClaimant
Mrs B Mhindurwa
Respondent
Key findings
Tribunal's reasoningThe tribunal found that Mrs B Mhindurwa was employed as a care assistant under an agreement dated 23 March 2018. It accepted that she later provided live-in care for HR, but when HR went into hospital on 8 February 2020 and then moved to a care home, the respondent no longer had live-in care work for her. The tribunal accepted the respondent's evidence that the remaining work was domiciliary care, which was not workable for the claimant because she lived in Birmingham.
The tribunal held that the claimant was dismissed because of redundancy, not because she had raised concerns about underpayment of wages. However, it found the dismissal unfair. Its reasons were that in July 2020 a reasonable employer would have considered furlough under the Coronavirus Jobs Retention Scheme, the respondent did not properly consider that option, and Mr Pacey's appeal hearing was described as a rubberstamp rather than a genuine appeal process. The remedy hearing was listed for 20 August 2021, so no final compensation figure was fixed in this judgment.
On the pay claims, the tribunal dismissed the complaints about unpaid wages and holiday pay. It accepted that the respondent had already paid £2,210.28 for historic underpayment, and that the claimant had not shown any further outstanding sum or demonstrated that the respondent's calculation of break pay was wrong. It also recorded that holiday pay of £2,233.44 and food allowance of £1,930 had already been paid.
The tribunal also found that the respondent had not provided the claimant with the Employee Handbook during her employment, despite the contract referring to it for disciplinary and grievance procedures. It held that this amounted to a breach of section 1(1) ERA 1996 and that the claimant was entitled to an award under section 38 Employment Act 2002, to be determined at the remedy hearing. The judgment also notes that the claimant was entitled to a redundancy payment of £1,614, but had already been paid £2,485.56.
Claims and outcomes
5 findings recorded| Claim type | Issue or finding | Outcome | Protected characteristic | Award |
|---|---|---|---|---|
| Unfair dismissal | The tribunal found the dismissal was because of redundancy but held it was unfair because a reasonable employer in July 2020 should have considered furlough under the Coronavirus Jobs Retention Scheme and the appeal process was not a proper appeal. | Upheld | — | — |
| Redundancy | The judgment records that the claimant was entitled to a redundancy payment of £1,614, but that she had already been paid £2,485.56. No separate redundancy payment award was made in this decision. | Other | — | — |
| Unlawful deduction from wages | The tribunal held that the claimant had not proved any outstanding underpayment beyond the £2,210.28 already paid for historic underpayment, and she did not show that the respondent's calculation of break pay was wrong. | Dismissed | — | — |
| Holiday pay | The tribunal dismissed the holiday pay complaint; the respondent had already paid £2,233.44 holiday pay and £1,930 food allowance. | Dismissed | — | — |
| Other | The tribunal found the respondent was in breach of its duty under section 1(1) ERA 1996 because the Employee Handbook was not provided in an accessible form during employment. It held the claimant was entitled to an award under section 38 Employment Act 2002, with quantum to be dealt with at the remedy hearing. | Upheld | — | — |
Legal tests applied
3 references- s.98 ERA 1996
- s.139(1)(b) ERA 1996
- section 38 Employment Act 2002
Official outcome judgment PDF
Gov.uk primary recordThe official judgment PDF on gov.uk contains the tribunal's outcome, reasoning, and any remedy details. Where this page does not yet show extracted outcomes for every claim, use the PDF as the authoritative source.
How we got this data
Case essentials (reference, date, judge, venue, country, claim categories) are extracted from the structured metadata gov.uk publishes alongside each decision. Parties and monetary figures are extracted from the judgment PDF text. Key findings and per-claim outcomes require a second extraction pass that is not yet complete for this case — until then, the primary source linked above is the authoritative record. See full methodology.
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