Ms V Lindsay v HBOS plc — 2022

The claimant was employed by the respondent from 4 September 2000 until she resigned with immediate effect on 19 January 2022. She had PTSD and anxiety, which the respondent knew about, and was absent from work from October 2021. The Tribunal found that her line manager knew contact about work was increasing the claimant's anxiety and that the claimant was concerned about her continuing employment.

The Tribunal found that on 30 November 2021 the line manager insisted, without proper cause, that the claimant ask her medical practitioners to review her treatment, despite the claimant being content with her existing treatment and support. The Tribunal found this conduct seriously damaged the relationship of mutual trust and confidence.

The Tribunal also found that the line manager's 17 December 2021 call about the claimant's social media posts and cake making, when the claimant was off sick with severe anxiety and there had been an expectation of no further contact until January, was itself a clear breach of mutual trust and confidence. The Tribunal found there was no proper reason or urgency for raising the matter at that time, and that the claimant resigned in response to the breaches without undue delay or affirmation of the contract.