Case 6003855/2025 · Employment Tribunal
Mrs R Rolfe Respondent (1): Customade Group Services Limited (In Administration) Respondent (2): The Secretary of State for Business and Trade (as an interested party) RECORD OF A PRELIMINARY HEARING v Customade Group Services Ltd (In administration) and The Secretary of State for Business and Trade (as an interested party) — 2025
- Case reference
- 6003855/2025
- Decision date
- 22 July 2025
- Jurisdiction
- England & Wales
- Judge
- Employment Judge Self Appearances
- Venue
- Southampton
Parties
2 namedClaimant
Mrs R Rolfe Respondent (1): Customade Group Services Limited (In Administration) Respondent (2): The Secretary of State for Business and Trade (as an interested party) RECORD OF A PRELIMINARY HEARING
Key findings
Tribunal's reasoningAt a preliminary hearing in Southampton on 27 June 2025 before Employment Judge Self, the Tribunal found that Mrs R Rolfe’s complaint under section 189 of the Trade Union and Labour Relations (Consolidation) Act 1992 succeeded. The finding was that Customade Group Services Limited (In Administration) had failed to comply with the requirements of section 188 of the 1992 Act.
The Tribunal therefore made a protective award under section 189(3) of the 1992 Act. It ordered the First Respondent to pay the Claimant remuneration for the period of 90 days beginning on 20 December 2024. The judgment states that the Recoupment Regulations apply. No monetary figure for the award is set out in the extracted text.
Claims and outcomes
1 finding recorded| Claim type | Issue or finding | Outcome | Protected characteristic | Award |
|---|---|---|---|---|
| Trade union | Complaint under section 189 of the Trade Union and Labour Relations (Consolidation) Act 1992 succeeded because the First Respondent failed to comply with section 188. The Tribunal ordered a protective award of remuneration for the period of 90 days beginning on 20 December 2024, and the Recoupment Regulations apply. | Upheld | — | — |
Legal tests applied
3 references- section 189 of the Trade Union and Labour Relations (Consolidation) Act 1992
- section 188 of the Trade Union and Labour Relations (Consolidation) Act 1992
- section 189(3) of the Trade Union and Labour Relations (Consolidation) Act 1992
Official outcome judgment PDF
Gov.uk primary recordThe official judgment PDF on gov.uk contains the tribunal's outcome, reasoning, and any remedy details. Where this page does not yet show extracted outcomes for every claim, use the PDF as the authoritative source.
Published on gov.uk under the Open Government Licence v3.0.
How we got this data
Case essentials (reference, date, judge, venue, country, claim categories) are extracted from the structured metadata gov.uk publishes alongside each decision. Parties and monetary figures are extracted from the judgment PDF text. Key findings and per-claim outcomes require a second extraction pass that is not yet complete for this case — until then, the primary source linked above is the authoritative record. See full methodology.
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