Case 2301119/2020 · Employment Tribunal
Ms Y Jones v ABM Facility Services UK Ltd (sued as “ABM”) — 2021
- Case reference
- 2301119/2020
- Decision date
- 9 December 2021
- Jurisdiction
- England & Wales
- Judge
- Employment Judge Nash
- Venue
- Croydon
- Panel members
- Ms A Rodney, Mr G Mann
Parties
2 namedClaimant
Ms Y Jones
Key findings
Tribunal's reasoningThe tribunal found that the claimant was constructively unfairly dismissed. It found that Mr Ford's conduct, including repeated issues around breaks, the June and August 2019 meetings, comments about computer training, and the respondent's failure to act on the claimant's grievance, cumulatively breached the implied term of mutual trust and confidence. The tribunal found the claimant resigned in response to that breach and had not affirmed the contract by waiting for the grievance to be addressed.
On unfair dismissal, the tribunal found that the reason for the constructive dismissal, insofar as it related to Mr Ford's conduct, was capability. However, there had been no fair procedure, and the tribunal found that dismissal after a fair procedure would still have fallen outside the range of reasonable responses. It made no liability-stage reduction for Polkey or contributory fault.
The tribunal upheld disability-related harassment. It found the claimant was disabled, that the respondent knew or could reasonably have been expected to know of her mental health condition, and that the cumulative conduct had the proscribed effect. The age harassment claim failed because the tribunal found the computer-related comment was not related to age; the direct age and disability discrimination claims also failed.
The tribunal upheld victimisation. It found that the respondent received the claimant's 1 October 2019 grievance, that it was a protected act, and that the failure to pay the additional week's holiday was a detriment. The respondent did not discharge the shifted burden of proof on causation. The respondent accepted an unauthorised deduction from wages in respect of one week's accrued holiday pay and agreed to pay five days' pay.
Claims and outcomes
7 findings recordedThis case has mixed outcomes under at least one legal claim type. A tribunal can uphold some allegations and dismiss others under the same legal head, so rows below may represent separate issues or allegation groups from the judgment.
| Claim type | Issue or finding | Outcome | Protected characteristic | Award |
|---|---|---|---|---|
| Unfair dismissal | The tribunal found the claimant was constructively unfairly dismissed. It found a breach of the implied term of trust and confidence and no Polkey or contributory fault deduction at this liability stage. | Upheld | — | — |
| Age discrimination | The direct age discrimination claim relied on dismissal as the act of discrimination and failed because the tribunal did not find harassment related to age. | Dismissed | Age | — |
| Disability discrimination | The direct disability discrimination claim relied on dismissal as the act of discrimination and failed because the tribunal held that, under section 212 Equality Act 2010, detriment under the Act does not include conduct amounting to harassment. | Dismissed | Disability | — |
| Harassment | The tribunal found harassment related to disability under section 26 Equality Act 2010 and found the complaint was in time as part of a continuing act with victimisation. | Upheld | Disability | — |
| Harassment | The tribunal found the computer-related comment was not related to the claimant's age. | Dismissed | Age | — |
Legal tests applied
29 references- s.95(1)(c) Employment Rights Act 1996
- s.98 Employment Rights Act 1996
- Western Excavating (ECC) Ltd v Sharp
- last straw concept
- Lewis v Motorworld Garages Ltd
- Malik v Bank of Credit and Commerce International SA
- Morrow v Safeway Stores plc
- Leeds Dental Team Ltd v Rose
- Polkey deduction
- Software 2000 Ltd v Andrews
- Steen v AS Packaging Ltd
- s.13 Equality Act 2010
- s.26 Equality Act 2010
- s.27 Equality Act 2010
- s.123 Equality Act 2010
- s.136 Equality Act 2010
- EHRC Employment Statutory Code of Practice
- Gallop v Newport City Council
- A Ltd v Z
- Richmond Pharmacology v Dhaliwal
- Betsi Cadwaladr University Health Board v Hughes
- Weeks v Newham College of Further Education
- Pemberton v Inwood
- Reed v Stedman
- Igen Ltd v Wong
- Villalba v Merrill Lynch & Co Inc
- Madarassy v Nomura International plc
- Aziz v FDA
- Commissioner of Police of the Metropolis v Hendricks
Official outcome judgment PDF
Gov.uk primary recordThe official judgment PDF on gov.uk contains the tribunal's outcome, reasoning, and any remedy details. Where this page does not yet show extracted outcomes for every claim, use the PDF as the authoritative source.
Published on gov.uk under the Open Government Licence v3.0.
How we got this data
Case essentials (reference, date, judge, venue, country, claim categories) are extracted from the structured metadata gov.uk publishes alongside each decision. Parties and monetary figures are extracted from the judgment PDF text. Key findings and per-claim outcomes require a second extraction pass that is not yet complete for this case — until then, the primary source linked above is the authoritative record. See full methodology.
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