Case 2304618/2020 · Employment Tribunal
Mrs R Theisen and others v Virgin Atlantic Airways Limited — 2024
- Case reference
- 2304618/2020
- Decision date
- 17 May 2024
- Jurisdiction
- England & Wales
- Judge
- Employment Judge Wright
- Panel members
- Ms C Edwards, Ms B Leverton, Ms Papantoniou
Parties
2 namedClaimant
Mrs R Theisen and others
Respondent
Key findings
Tribunal's reasoningThe tribunal found that Virgin Atlantic Airways Ltd needed to make redundancies in 2020 because the Covid-19 pandemic had significantly affected its airline operations and finances. It found that collective consultation with Unite took place, that agreement was reached on selection criteria and related measures, and that the selection criteria agreed with Unite were not themselves unlawful or unreasonable.
For phase one OBM redundancies, the tribunal found the dismissals unfair because of the way the agreed criteria were applied. The scoring methodology, particularly the normalised VOC calculations, was too complex for crew to understand or replicate, the relevant data and calculations were not provided before decisions were communicated, the timetable was too compressed, and the letters told affected OBMs they had been selected for redundancy without a genuinely provisional stage. The tribunal did not find the use of VOC and PM data itself unreasonable, and it did not find that Virgin Atlantic had an ulterior motive.
The Equality Act claims failed. The tribunal found no direct or indirect age discrimination, no direct or indirect sex discrimination, and no established discriminatory reason or PCP causing the pleaded group disadvantage. It also dismissed the s.47C ERA detriment claims and the part-time worker claims, finding no causal link to protected leave and no less favourable treatment on the ground of part-time status.
The successful unfair dismissal claims were limited to the phase one OBM test claimants identified in the judgment. The tribunal reserved remedy, invited the successful claimants to address reinstatement or re-engagement and compensation, and listed a provisional remedy hearing if agreement could not be reached.
Claims and outcomes
8 findings recordedThis case has mixed outcomes under at least one legal claim type. A tribunal can uphold some allegations and dismiss others under the same legal head, so rows below may represent separate issues or allegation groups from the judgment.
| Claim type | Issue or finding | Outcome | Protected characteristic | Award |
|---|---|---|---|---|
| Unfair dismissal | The phase one OBM unfair dismissal claims of Zoe Anderson, Joanne Bunting, Ruth Benzal Mahon, Claire Wood-Woolley, Paula Lin, TC12 and Lyndsey Stevenson were found well-founded and succeeded. Remedy was reserved. | Upheld | — | — |
| Unfair dismissal | Gemma O'Hara was found not to have been dismissed; Samantha Ryder's dismissal was found fair by reason of redundancy because the final written warning meant selection was inevitable; cabin crew phase one and phase two unfair dismissal claims failed in the absence of an effective representative test claimant. | Dismissed | — | — |
| Age discrimination | Direct and indirect age discrimination claims failed. The tribunal found no protection of younger crew from redundancy, no exclusion of older claimants from the holding pool because of age, and no established PCP causing the pleaded age disadvantage. | Dismissed | Age | — |
| Sex discrimination | Direct and indirect sex discrimination claims failed. Some direct sex discrimination claims had been withdrawn; remaining claims failed because the burden of proof did not shift or because the comparator/particular disadvantage was not established. | Dismissed | Sex | — |
| Parental leave | Claims of detriment under s.47C ERA 1996 relating to adoption, shared parental or maternity leave failed. TC12 did not establish a causal link between leave and the use of a minimum number of entries; Lyndsey Stevenson advanced no evidence-in-chief on this claim. |
Legal tests applied
18 references- s.94 ERA 1996
- s.98 ERA 1996
- s.98(4) ERA 1996
- s.139(1)(b) ERA 1996
- Williams v Compair Maxam Ltd
- Murray v Foyle Meats Ltd
- band of reasonable responses
- s.188 TULRCA 1992
- R v British Coal Corpn, ex p Price
- s.47C ERA 1996
- s.13 Equality Act 2010
- s.19 Equality Act 2010
- s.23 Equality Act 2010
- s.136 Equality Act 2010
- Chief Constable of West Yorkshire Police v Homer
- Part-Time Worker Regulations 2000 regulation 5
- McMenemy v Capita Business Services Ltd
- Polkey
Official outcome judgment PDF
Gov.uk primary recordThe official judgment PDF on gov.uk contains the tribunal's outcome, reasoning, and any remedy details. Where this page does not yet show extracted outcomes for every claim, use the PDF as the authoritative source.
Published on gov.uk under the Open Government Licence v3.0.
How we got this data
Case essentials (reference, date, judge, venue, country, claim categories) are extracted from the structured metadata gov.uk publishes alongside each decision. Parties and monetary figures are extracted from the judgment PDF text. Key findings and per-claim outcomes require a second extraction pass that is not yet complete for this case — until then, the primary source linked above is the authoritative record. See full methodology.
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