Mr T Stewart v ICTS (UK) Limited — 2025

The claimant was employed as a security officer at Glasgow Airport. After failing the required Digital National X-Ray Competency Test on several occasions, the respondent considered alternative employment and offered him a baggage support officer role. The claimant received information stating that the role was paid at £13.05 per hour, but he believed this was inaccurate and expected his previous rate and shift allowance to continue.

On 2 January 2025, when the claimant was given an amendment to terms and conditions confirming the baggage support officer role and pay rate, he refused to sign it, said he would not accept the role, surrendered his pass and left. The Tribunal found that by refusing to accept the amendment he had made a good faith assertion that his right not to suffer unlawful deductions from wages had been infringed, even though that belief was mistaken.

The Tribunal found that the respondent had been transparent about the pay for the alternative role and had not breached the claimant's contract. It found that the claimant resigned because of his mistaken belief about the pay rate, not in response to any breach of contract by the respondent. The claim was dismissed.