How much compensation do flexible working claims award at an employment tribunal?

Across 34 UK flexible working tribunal cases with a recorded remedy since 2017, the median total award was £2,888 and the largest was £42,909.

What percentage of flexible working claims succeed at an employment tribunal?

Of 127 flexible working claims decided on the merits by UK tribunals, 31% were upheld.

How many UK flexible working employment tribunal cases are there?

Tribunal Watch has indexed 274 flexible working employment tribunal judgments published on gov.uk since 2017.

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Flexible working compensation & tribunal success rate — UK data (page 5) | Tribunal Watch

Claim pillar

Flexible working employment tribunal cases — UK data 2017–present

Name: Flexible working UK employment tribunal statistics
Creator: Tribunal Watch
License: https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

Tribunal Watch has indexed 274 UK employment tribunal cases involving flexible working claims, published on gov.uk since 2017. Where compensation was recorded, the median award was £2,888 (the largest £42,909) across 34 cases. Tribunals upheld 31% of the 127 decided flexible working claims. These cases name 265 distinct employers as respondents.

Total cases: 274
Median award: £2,888
Claims upheld: 31%
Largest single award: £42,909
Distinct employers: 265
England & Wales: 249
Scotland: 25

Compensation in flexible working cases

34 cases with a recorded award

Median: £2,888
Mean: £7,417
25th percentile: £1,118
75th percentile: £4,366
90th percentile: £23,344
Largest: £42,909

Figures are the total award recorded across cases that include a flexible working claim and a published remedy — 34 of 274 flexible working cases. Many tribunal judgments decide liability only, with compensation set at a later hearing, so they are not counted here. A judgment combining several claim types contributes its whole award. Nothing here is legal advice or a prediction of any individual outcome.

Outcomes of flexible working claims

189 adjudicated claims

Outcome	Claims	Share
Dismissed	88	47%
Upheld	39	21%
Withdrawn	35	19%
Struck out	19	10%
Other	8	4%

Counting only claims a tribunal decided on the merits (upheld or dismissed), 31% of flexible working claims were upheld — 39 of 127. Settled and withdrawn claims are excluded from that rate. Outcomes are recorded per claim, so a judgment can uphold one claim and dismiss another.

Flexible working cases per year

2017–2026

Year	Cases	Trend
2017	3
2018	3
2019	52
2020	73
2021	38
2022	21
2023	20
2024	26
2025	28
2026	10

Largest flexible working awards

Top 8 by total award

Case ref.	Decided	Claimant	Primary respondent	Total award
2304892/2021	14 May 2024	Miss S Beattie	Senseco Systems Limited	£42,909
2602609/2023	27 November 2025	Mr S Russell-Smith	Juice Creative Design Limited	£39,858
8001100/2024	6 June 2024	Ms C Campbell	Lothian Health Board	£25,486
2602895/2020	18 November 2021	Ms B Thorpe	RED Rock Partnership	£23,605
1803064/2020	16 August 2021	Mr M Elahi	Sky Subscriber Services Limited	£22,735
4106401/2024	3 February 2025	Mr E Heggarty	Record U.K. Limited	£20,571
1805406/2022	7 July 2023	Mrs Y Whitwam	Cura Terrae Ltd (First Respondent) Miss S Blannin (Second Respondent) Mr. P Skipworth (Third Respondent)	£11,505
2408038/2021	2 August 2023	Ms C O’Brien	Cheshire & Wirral Partnership NHS Foundation Trust	£10,270

Top employers — flexible working cases

20 ranked by case count

#	Employer	Cases
01	Lloyds Bank plc	3
02	British Telecommunications plc	2
03	DHL Services Limited	2
04	Lothian Health Board	2
05	Ministry of Defence	2
06	Ministry of Justice	2
07	North Cumbria Integrated Care NHS Foundation Trust	2
08	Sky Subscriber Services Limited	2
09	The Parliamentary and Health Service Ombudsman	2
10	XC Trains Ltd	2
11	Abbeyfield Furness Extra Care Society Ltd	1
12	Aberdeen City Council	1
13	Academies Enterprise Trust	1
14

All flexible working cases

274 cases · page 5 of 6 · chronological

Case ref.	Decided	Claimant	Primary respondent	Jurisdiction	Total award
2602357/2019	14 February 2020	Ms Y Zhao	Young's Seafood Limited Darren Campbell Joy Walker James Hindle.	England & Wales	—
1307793/2019	13 February 2020	Mr K Nawaz	G4S Secure Solutions (UK) Limited	England & Wales	—
1806963/2019	12 February 2020	Mr S Thorns	R1: Selby Engineering and Lifting Safety Limited (03013233) R2: Selby Engineering and Lifting Safety Services Limited (05879913) R3: David Atkinson R4: Jodi-Mai- Atkinson	England & Wales	—
2201871/2019	11 February 2020	Mr B Moorad	NHS Property Services Limited	England & Wales	—
2406153/2019	3 February 2020	Ms R Brejwo	Cyclesport North Ltd	England & Wales	—
2602922/2018	31 January 2020	Mr D Patel of Counsel For the	—	England & Wales	—
1807069/2019	31 January 2020	C1 – Mr S Worley C2 – Mr D Batlle C3 – Mr A Coverdale C4 – Mr M York	MoD

Methodology

Cases on this page are identified by first-pass extraction against the locked §4.4 claim-type taxonomy — a judgment enters the flexible working caseload if flexible workingis tagged in its classification output. A single judgment frequently combines multiple claim types, so the same case may appear on more than one claim-type page. Per-claim outcomes come from the second-pass (LLM-assisted) extraction and are recorded for each claim a judgment decides; the success rate counts only claims a tribunal decided on the merits (upheld or dismissed). Award figures are taken from the remedy section of each judgment where present; cases without a quantified award — because the tribunal only determined liability, or because the remedy hearing is pending — are excluded from the compensation figures. Regional splits follow the tribunal's jurisdiction as recorded on gov.uk. Nothing on this page is legal advice or a prediction of any outcome; for any specific matter the gov.uk judgment PDF linked from each case page is the authoritative source.